FAQ

The Hospital Management, considering the Emergency situation and humanitarian aspect do allow emergency / accident patients to get admitted without any initial deposit money. However, for for General Bed admission the deposit amount is Rs.15,000/- and for Critical Care (ICU & ITU) the amount is Rs.40,000/-

The admission procedure is very brief and completely "hassle-free". The advice for admission from any doctor is not mandatory. However, if there is any such advice, the patient's family or relatives should carry the same at the time of admission. All patients are admitted through the "Emergency" department after an initial examination by our Emergency Medical Officer. The patient's relative/escort then fills up the 'Consent Form' for admission, while the patient is administered necessary medical treatment.

EMERGENCY ADMISSION HELPLINE: 9831189280 / 9831179175

The categories and charges of indoor beds are as follows:

W. E. F. - 31 / 12/ 2020

** Indoor Bed Charges only include - Nursing Services / Medical Officer Services / Bed   Diet Charges.

All other Extra.

We have a tie-up with 24 TPAs -

NUMBER OF BEDS : 229 BEDS

TPA HELPLINE : 9831189280 / 9830976292

The mode of payment is only by Cash / Credit Card / Debit Cards (Visa or Master Cards).

Yes, we do have the facility of Cashless Treatment Benefit which is subject to the concerned TPA's Letter of Approval issued to Ruby General Hospital.

The valued members of our Privilege Cards (Care Card , Senior Citizen Card,Safe Motherhood Card) are entitled to certain percentage of discounts on Bed Charges, OPD Investigations, Medicines etc.

We have the Senior Citizen Privilege Card which entitles a valued member to a 10% discount on Bed Charges, 15% on OPD investigations, 10% on OT charges excluding the Surgical Team's fees and OT medicines.

Visitors passes are issued from the Reception.

2 Visitors at a time

Children are allowed only on Sunday evenings.

Yes, the medicines will be provided by the Hospital.

Food for the patient is provided by the Hospital.

For patients in the ICU & ITU, the 'Briefing' time is in between 7.30am - 8am in the morning and at 5.30 pm - 6.00 pm (ITU) and 6.00 pm- 6.30 pm (ICU) in the evening. 2 Persons are allowed to visit the patient and they can have detailed discussion with the Consultant/Registrar on duty

At night between 10.00 pm & 10:30 pm the patient's family is again briefed. For the patients admitted in the Wards, information can be obtained from the treating Consultant and the concerned Medical Officer.

It varies according to the nature of the operation. To obtain an estimate please contact our Dy.Manager Front Office at 9830976292 during regular office hours.

Yes, the hospital has 24 x 7 x 365 days 'Emergency Care'.

EMERGENCY HELP LINE: 9831189280 / 9831179175

Consultation charges in the OPD (for any Doctor) is Rs.500/- only.

For Special Clinics, the fees vary between Rs.600/- to Rs. 1000/-

For Evening Clinics and on Sundays the charge is Rs.600/

Yes, we have a range of Health Check up packages like -

• Master Executive Health Check Up

• Cardiac Check Up

• Master Health Check Up

• Pre-Employment Check Up

• Well Women Health Check Up

• Ruby Cardicure

• Well Woman Package 1

• Well Woman Package 2

• True Diabetes Screening

• Advance Diabetes Monitoring

During a Day Care Surgery, the patient is not required to stay in the hospital overnight.

Day Care Chemotherapy is the therapy, a part of cancer treatment where generally the patient is not required to stay in the hospital overnight.

Dialysis is a medical process through which a person's blood is cleansed of the toxins, which the kidneys would have normally flushed out.

It is generally done when a person's kidneys do not function properly. In most cases patients requiring Dialysis do not need admission.

The arteries that supply blood to the heart muscles sometimes get clogged by plaques (a build up of fat, cholesterol and other substances). This slows down or stops regular blood flow through the heart's blood vessels, leading to chest pain or 'Heart Attack'. Heart Bypass Surgery is a type of surgery, where the blood flow is 'rerouted or bypassed' around the clogged arteries to improve the blood flow and oxygen to the heart.

"Beating Heart Surgery" is a modern method of heart surgery in which cardio Thoracic Surgeons use a special device to stabilize the heart and operate without stopping it.

Angiography is an X-Ray examination of the blood vessels - called 'arteries'.
To make the arteries visible on X-Ray, a type of dye called "contrast" is injected.
A small, sterile flexible tube called a 'catheter' is inserted into the arterial system, usually in the region of the groin, where the artery is close to the skin and can be compressed when necessary against the hip bone situated immediately behind it. Sometimes other areas such as the arms are used. Contrast is then injected into the blood vessels and X-Ray images are obtained.

Angioplasty is a procedure where a tiny balloon is used to restore blood flow to the heart by reopening arteries closed or narrowed down by 'plaques'.

During an angioplasty procedure, the cardiologist punctures a blood vessel, often in the groin, and inserts a small, thin tube known as a catheter, which is then led to the heart.

Attached to the end of the catheter is a balloon, which is inflated to widen the artery.

A permanent stent is often put in place to keep the artery open before the balloon catheter is removed.

The mode of payment is by Cash / Credit Card / Debit Cards (Visa or Master Cards), Electronic Fund Transfer (EFT) and Unified Payment Interface (UPI) method